Friday, July 31, 2009

Business As Usual..............

As i shared in my previous post dated 28/7/09, how i nearly lost a customer but today i am happy because i managed to clinch it back.

Just came back from visiting that particular customer with my technician, first thing i did was to wear a big smile or my face, second thing i did was to apologize again, third thing i did was to tell her i appreciate her support and appreciate if i could continue the business and i am thankful to her for just that.

It was no mojo or any magic spell i cast upon her, it was only i was wrong, rectified it and got on with the business.

Lastly, thank God for the mercy.

Note : If you have prayed for me, thank you. If you have not, i will need it next time

P/S : Sometimes it's good to make ourselves smaller


12 comments:

  1. hmm...the powerful of smile, apologize and sincerity. Let me give you these special smile too ... :) :) :)

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  2. Hey Eugene,

    yup...thats true.

    It makes u the bigger man :) hehehe

    (u & ur lovely wifey hv some resemblance, maybe thats y they call it 'jodoh' hehe)

    take care!

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  3. I love this quote ----> "Sometimes it's good to make ourselves smaller"

    If possible i wanna make myself invisible! HeHeHe.. Anyway, congrats at least everything is okay right. God Bless You~

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  4. yea ... agree with your quote =)

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  5. Reading your posts, being humble pays off, yes? This is a good example we should follow.. saying sorry plus one sweet smile.. :)

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  6. Congrats to you..humbleness is a secret weapon to winning..

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  7. congrats. I'm sure you'll be a successful businessman with your humble ways. Dont give up.

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  8. glad to hear that ;) congrats!

    and, totally agree with your last sentence!

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  9. hey,
    thanks for your comment.:)

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  10. hi! um, you commented on my post about a giveaway, but it's not my contest, i was just promoting it.

    you probably could still join. just go to http://ohhpretty.blogspot.com

    good luck!

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  11. Ya, this is what we have to do in the service business. Well done Bro! Cheers!

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  12. Glad to know that you get the customer back. Agree with you that sometimes we need to be small.

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